Live-In Care


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Live-In Care

Live-In care is becoming a popular alternative to nursing home or residential care. The advantage of being able to stay at home in your own surroundings beside family and friends can be great. The cost can be little more than a premium room in a nursing home, but for that you get to live life the way you want to, with the help you need, with all your own things around you. We at Lynedoch have developed a model of live-in care which we believe is superior for the reasons given below.

• All our carers are employed by us. None are self-employed. This means we take care of all their statutory employment needs such as tax and national insurance, holiday pay and sickness pay.

• Our carers are all fully trained and insured through our company insurance policies.

• They work shorter shifts than most other live-in packages, so there is much less chance of becoming tired and demotivated. However, we always work with the smallest team possible, made up of people you like and are happy to have in your home.

• Because they work shorter shifts of 24-48 hours, if they should go absent due to sickness or other emergencies, we can cover this very quickly leaving no gaps in service for you to worry about.

• All our carers speak English fluently and understandably.

• We believe it is only right that they are paid for the entire time they spend in your home, so even overnight they are on call for your needs as necessary.

• Because they are working shorter shifts, they do not need a 2-hour break from duty in the afternoon.

• Our carers do not come into your home and take over. Your wishes are always considered, and they will help you to keep your independence in all ways possible, from what you would like for lunch to self-care.

• Our carers can take you out, walking, or, by bus or taxi. They can escort you to meet friends, go for coffee, shopping or to medical and other appointments. Or, if you don’t feel like going out, they will go and collect any household or medical supplies necessary.

• Our carers take care of your everyday housework and meal preparation.

• We do not adopt a one size fits all package. Clients are individuals and so are assessed on individual needs. The package is designed to suit, and the assessment is free of charge.

• Needs are assessed on a six-monthly basis or less if changes occur, so it is easy to adjust the package as required to fit your current circumstances.

If you would like to know more about this service, please contact us by phone or email on the contact us page. We can have an informal chat, arrange a free, no obligation assessment and discuss how we can help.

Answers to some of the most common questions we get asked about our Live-In Care cervice.

What are the advantages of Live-In care over residential or nursing home care?

You get to stay in your own home, live in the way you want to with your own familiar routines and own things around you, near family, friends and neighbours. You get to keep your own GP. With live-in care you get to have round-the-clock, dedicated, professional care but without having to move from your own home. You have a one-to-one relationship with your carer and don’t have to wait for assistance as is common in care homes.

For a couple the advantages are greater in that you get to stay together with no fear of being separated into different rooms or even areas in the home. Very few nursing homes have double rooms. Live in care may very likely be cost effective compared to purchasing 2 separate rooms in a nursing home.

If you have pets, no problem. Your carer will help you to look after them too.

What are the limitations of Live-In care?

If you have very great care needs sometimes live-in care is not the right option.

24-hour care may be better providing your home is suitable for any equipment you may need and is set up to cope with your additional needs.

Lynedoch Care is very experienced in offering this type of care both in the short and long term.

Sometimes a hybrid service, a mixture of the two types, can be arranged and can be more cost effective.

Our free assessment service will determine what level of care would be best for you.

What is the difference between Live-In care and 24-hour care?

With live-in care your carer stays with you 24 hours a day and is on call for anything you need them to help with during that time. They will expect to have time to themselves during the day when you have no need for them. They will also be able to go out for periods of up to 2 hours to do shopping and run errands, or perhaps take the dog for a walk, leaving you safely in the house either on your own or in the care of a visiting hourly carer. The hours between 10pm and 8am are sleepover hours and so you would expect to be in bed during that time and carers may be called upon’ a maximum of 2 times for short periods, to allow them to work the following day again.

Carers working as part of a 24-hour care package work shorter shifts of around 6-8 hours during the day and 10pm – 8am during the night on sleepover or waking nights according to your needs. They expect to be working during the entire time of their visits and do not need breaks due to their shorter shifts. They stay with you until the next carer arrives to take over. Your package of care will depend on your needs and can be anything from working to your instructions, to running your life for you when necessary and anything in between. The duties they undertake can be making appointments and ensuring you can keep them, caring for your clothing and home, organising your food shopping entirely, menu planning and cooking accordingly, along with all personal care required, medication management and keeping you in touch with friends and family. If they have to go out for errands or shopping or dog walking, we would replace them with an hourly carer to look after you while they are gone.

What hours does a Live-In carer work?

A live-in carer is available to work at your request 14 hours a day and will be sleeping over in your home overnight. They will expect breaks with time for themselves 3 times a day for at least one hour in total. They will expect to have you safely in bed by 10pm and not be called upon more than 2 short times during the hours until 8am the next day.

What do I need to provide for the carer?

The carer will require a room of their own with access to Wi-Fi internet connection and a television for use during their breaks. They will need access to a shower and will expect to eat the same food as you do, provided by you.

Will Live-In care cover my needs?

The initial free assessment process will determine the level of your care needs. This will inform us whether live-in care is suitable for you. If not, perhaps 24-hour care or a hybrid between the two types.

What happens if I need help during the night?

Your carer will be sleeping over in your home and if you need assistance, they will be there for you without restriction. If you require help more than twice for short periods, there will be an additional charge and your care package may need adjusted to make sure all carers are given adequate rest.

Are there any extra charges at all associated with live-In care?

The only additional costs would be if you required additional care when the live in care goes out for the reasons above, you need an additional carer for transfers and mobility problems at various point in the day or you require additional help during the night over and above the 2 short waking times discussed above. Medical supplies will be charges as necessary (see below)

What happens about medical supplies I may need? Who supplies them and do they cost extra?

An adequate supply of gloves, aprons, hand sanitiser and shoe covers will be maintained in your home and a charge for these will be added to your invoice. Due to the presence of Covid 19 in the community it may be necessary to also supply face masks.

During the recent pandemic there was absolutely no ongoing infection within Lynedoch Care client and carer group. This is a record we would like to maintain and so we will decide when these precautions are necessary. But we will always inform you beforehand. Let’s all hope this is permanently behind us now.

What happens if I need help from more than one person?

A second visiting hourly carer can attend to help with transfers and moving and handling needs where necessary. Again, this will be determined at assessment to allow us to schedule in the care you need.

How do I get my needs assessed?

Our needs assessment is completely free of charge and free of obligation to either party. It covers all your needs for personal care, care of your home, medication requirements and mobility restrictions. If necessary, we will ask for an occupational therapy assessment from a professional to make sure all we agree to do is safe and meets your needs.

Is there any help with funding for this type of care?

Funding for some of this type of care can be through Attendance Allowance, Disability Allowance and direct payments as part of Self-directed Support depending on your entitlement. This can be determined by having a financial assessment done by a social worker, community nurse or other health professional. There is an increasing trend of using lifetime mortgages, or equity release, to fund care but advice on this would have to be sought from a qualified financial advisor.

What happens if my carer becomes unwell or has to leave for an emergency?

Because all of our carers are employees of Lynedoch Care, we would replace your carer as soon as possible after being notified that they needed to leave your home. Where possible this would be with another member of your small team, but on occasion it would temporarily be someone else. We would endeavor to make sure you had someone else in place by the time the carer needed to leave.

Will my carer look after my pets?

Of course. Pets are family and our carers would be happy to help care for them.

What sort of support will the carer provide?

The carer will provide all care as decided as necessary during our assessment. If your needs change, these changes will be agreed, and the carer will alter duties accordingly.

Can carers cook from scratch?

All carers can cook to a basic level. As everyone has their own strengths and weaknesses, some carers will be better cooks than others. We will endeavour to make sure whoever is caring for you has the skills you feel are necessary for your comfort and well-being. We work hard to make sure our carers and clients have good compatibility.

What happens at meal times?

Your carer will eat with you or in their own room, depending on what you prefer. If you require help with eating, your carer will have to be given time to eat their meal after you as necessary.

What happens to me if my carer needs to go out or leave to collect shopping or other supplies?

Carers can go out to run errands, do shopping, collect medication or walk the dog for up to 2 hours a day. If you can be left safely at home on your own this is fine, but if you require someone with you then a visiting hourly carer can be with you. This will be decided at assessment and the additional cost of this will be discussed.